top of page

Terms & Conditions

Terms & Conditions: RuthiePilates


Last updated: 7th May 2025

​

Please read these Terms & Conditions carefully before booking a class or using any of our services. By attending our classes or accessing our online content, you agree to be bound by these terms.

​

1. General Information

​

  • These Terms & Conditions apply to all classes and services offered by RuthiePilates whether in-person or online.

  • We reserve the right to make changes to these terms and will notify members of any significant updates.

 

2. Health & Safety

  • By participating in any of our classes, you confirm that you are fit and healthy to do so.

  • If you have any medical conditions, injuries, or concerns, you must inform us before your class.

  • Participation is at your own risk, and RuthiePilates is not liable for any injuries sustained during sessions where prior medical advice was not disclosed.

 

3. Bookings & Payments

  • All classes must be booked and paid for in advance.

  • Your place in a class is only secured once payment has been received.

  • We may offer class passes or memberships; details of these will be provided separately.

 

4. Cancellations & Refunds

  • Refunds: We do not offer refunds for missed or cancelled classes.

  • Member Cancellations: If you are on a recurring membership or class pass, you may cancel your membership by giving at least one month’s notice in writing (via email).

  • If you do not provide a full month’s notice, you may still be charged for the next billing cycle.

  • Our Cancellations: In the rare event that we have to cancel a class (e.g., due to illness or venue issues), we will offer a rescheduled session or class credit.

 

5. Online Services

  • Online classes and content are provided “as is.” We are not responsible for internet disruptions or technical issues on your end.

  • Access to recorded content or virtual sessions may be time-limited or subject to subscription terms.

 

6. Conduct & Etiquette

​

  • We ask all participants to arrive on time, wear appropriate clothing, and behave respectfully toward instructors and fellow participants.

  • We reserve the right to refuse service or remove any participant who behaves inappropriately.

 

7. Liability

​

  • While we take care to ensure a safe environment, participation in classes is at your own risk.

  • We are not liable for personal belongings lost, stolen, or damaged during sessions.

​

8. Data Protection

​

  • Any personal data you provide will be handled in accordance with our Privacy Policy, which complies with the UK GDPR.

  • We do not sell or share your data with third parties for marketing purposes. We may share your data with trusted service providers who help us operate our business (e.g., booking platforms, email marketing tools), and they are required to keep your data secure.

 

9. Contact

​

If you have any questions about these Terms & Conditions, please contact:
📧 Email: ruthiepilates@outlook.com

bottom of page